To understand the issues, it’s helpful to look at a company that has always been almost entirely remote. Automattic, maker of WordPress, the content-management system that powers 28% of all websites, has 558 employees spread across more than 50 countries, up from 302 in December 2014.
Despite its growth, the company is getting rid of its custom-designed, light-filled, 14,250-square-foot office in a hip San Francisco neighborhood. On an average day, maybe five workers will show up, dwarfed by the cavernous space and nearly outnumbered by the ping-pong and foosball tables that mostly sit idle.