iPod nano Lockup Reset When Frozen

Nick Momrik765 Comments

My iPod nano locked up and I had no idea what to do. Holding down buttons wouldn’t turn it off. Toggling the hold switch didn’t do anything either. It was in a stuck state where hold was turned on and none of the buttons would respond.

If you own an iPod with the Click Wheel (iPod with video, nano, iPod photo, iPod, or mini) follow these steps to reset the iPod:

  1. Toggle hold switch on.
  2. Toggle hold switch off.
  3. Hold down the menu and middle button for a few seconds.
  4. You might need to repeat.

Both times my iPod nano has frozen up I was plugging the ipod into the USB cable while the the hold switch was toggled on. Make sure to hold switch is togged off when connecting your iPod with the USB cable.

To reset some of the earlier iPods including like the iPod, iPod (scroll wheel), iPod (touch wheel), and iPod (dock connector), follow these steps:

  1. Toggle hold on.
  2. Toggle hold off.
  3. Press and hold the Play/Pause and Menu buttons until the Apple/iPod logo appears, about 6 to 10 seconds.
  4. You might need to repeat.

To reset an iPod shuffle:

  1. Move the switch on the back of iPod shuffle to the off position (green stripe not visible).
  2. Wait 5 seconds.
  3. Move the switch on the back to the play in order or the shuffle position (green stripe visible).

Still having problems?

  1. Connect to a different USB or FireWire port on the computer.
  2. Install the latest Operating System upgrades.
  3. Restart the computer.
  4. Reinstall the iPod with iPod Updater
  5. Reinstall iTunes
  6. Restore your iPod using the latest iPod Updater.

    *Restoring an iPod will erase all songs and files from the iPod, restoring it to the original state. Backup all files from the iPod before restoring it. Once restoration is complete, you can transfer your music and files from the computer back to your iPod again.

iPod displays sad iPod icon

In most cases, the sad iPod icon indicates a hardware issue. If you are able to force iPod into Disk Mode, then it may not be a hardware issue, and you should try to restore your iPod with the latest software.

765 thoughts on “iPod nano Lockup Reset When Frozen”

  3. Hi,

    I bought a 3G ipod nano 2days ago and i have problems with

    it alrady.

    for exaple, I connected my ipod to my computer (with hold on) but when i safly ejected it and pulled out the cable

    it didnt respond anymore so please help me?

    Like

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    Like

  6. Thanks for pointing me in the right direction. I did the same as you . . . plugged it in while on hold. Mine required me to hold down the Menu and center button at the same time. All is well in the world again . . . in mine anyway . . . Thanks again!

    Like

  7. my video ipod won’t let me get off of screen lock and i don’t remember my code. i did the hold menu and middle button but it won’t work. my ipod is 80Gb.

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  8. My sister was playing with my nano Ipod, and she locked my mistake. Now I dont know the four digits code. What should I do???? Can someone help me pleaseeee????

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  10. Thanks,, i would of never bin able to get it working again.. i was i bit scared tho i had to do it about 5 times b4 it worked

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  13. MY IPOD ID ON SCREENLOCK AND I CANT GET IT OFF. HELP ME PLEASE. I DID THE WHOLE MIDDLE BUTTON AND MENU THING BUT IT DIDNT WORK. PLEASE HELP ME.

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  14. iiiiiiiiiii had the same problem, pluged into comp but only cherging untill i moved the ipod connector into a angle and it poped up like normal but only works if i hold it in the position. gonna try on my mates cable if not then the connection in the ipod is broke so dont kno, hope this helps.. 😉

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  18. hii

    i m in big trouble with my iPod nano (1st generation) . its totally stuck .on the screen its saying “do not disconnect” where as its not plugged in with the pc. n touch pad is not working, nothing happens when i press play or menu or any button except the hold. i tried everything but nothing happened can anyone plz plz plz plz help to fix it

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  20. Thank you sooooo much.. my ipod had gotten frozen and i was so scared ! you are soo smart thank you soo much. you a life saver !

    Like

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