iPod nano Lockup Reset When Frozen

Nick Momrik765 Comments

My iPod nano locked up and I had no idea what to do. Holding down buttons wouldn’t turn it off. Toggling the hold switch didn’t do anything either. It was in a stuck state where hold was turned on and none of the buttons would respond.

If you own an iPod with the Click Wheel (iPod with video, nano, iPod photo, iPod, or mini) follow these steps to reset the iPod:

  1. Toggle hold switch on.
  2. Toggle hold switch off.
  3. Hold down the menu and middle button for a few seconds.
  4. You might need to repeat.

Both times my iPod nano has frozen up I was plugging the ipod into the USB cable while the the hold switch was toggled on. Make sure to hold switch is togged off when connecting your iPod with the USB cable.

To reset some of the earlier iPods including like the iPod, iPod (scroll wheel), iPod (touch wheel), and iPod (dock connector), follow these steps:

  1. Toggle hold on.
  2. Toggle hold off.
  3. Press and hold the Play/Pause and Menu buttons until the Apple/iPod logo appears, about 6 to 10 seconds.
  4. You might need to repeat.

To reset an iPod shuffle:

  1. Move the switch on the back of iPod shuffle to the off position (green stripe not visible).
  2. Wait 5 seconds.
  3. Move the switch on the back to the play in order or the shuffle position (green stripe visible).

Still having problems?

  1. Connect to a different USB or FireWire port on the computer.
  2. Install the latest Operating System upgrades.
  3. Restart the computer.
  4. Reinstall the iPod with iPod Updater
  5. Reinstall iTunes
  6. Restore your iPod using the latest iPod Updater.

    *Restoring an iPod will erase all songs and files from the iPod, restoring it to the original state. Backup all files from the iPod before restoring it. Once restoration is complete, you can transfer your music and files from the computer back to your iPod again.

iPod displays sad iPod icon

In most cases, the sad iPod icon indicates a hardware issue. If you are able to force iPod into Disk Mode, then it may not be a hardware issue, and you should try to restore your iPod with the latest software.

765 thoughts on “iPod nano Lockup Reset When Frozen”

  7. thank you for this it worked the first time but it locked up agin and i can get it to restart this time. btw apple tryed to charge me 60$ for them to tell me how to do it. so you saved me 60$ ty.

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  10. Without any action from me, my new Nano locked itself up in disk mode, displaying a check mark and stating it was “OK to disconnect.” No amount of button pushing invoked any reaction whatsoever. Your fix did the trick the first time, and I’m back to enjoying my playlists. Thanks so much!

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  19. Thank you! thank you! thank you!

    Took me a while to understand what you actually meant in my moment of panic but once I slowed down and breathed a bit I worked it out.

    Thanks so much now if you can tell me how to fix my camera I will be over the moon!!!

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